If you wish to discuss any issues you have with the way you are treated on our programme, or the advice or information you have been given, please talk in the first instance to your Employment Adviser.
Most complaints can be sorted quickly and easily by following this procedure.
We will investigate complaints thoroughly and look to provide a positive resolution to all issues presented to us.
If you are not satisfied with Reed in Partnership’s resolution of your complaint, you have the option of taking the case to I.C.E, the Independent Case Examiner. To contact I.C.E, visit: www.gov.uk/government/organisations/independent-case-examiner